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FAQ

General Questions

What is your MOQ of power tiller?And how long is your processing time?

1 sets. If there is no stock, it will be 10-20 working days, if there is stock, it can be sent out immediately.

Do you support OEM/ODM?

Yes.We can offer OEM/ODM service.

Are the engines of rotary tiller machines customizable?

Yes. We can customize the engine according to customer’s design.

What is the production capacity of your power tillers?

3000 sets per month

Sales Questions

How do you ship and how long does it take to get there?

We usually ship by express or ocean freight, other shipping ways are also available.

What are your terms of payment?

For large purchases, we can accept 30% deposit and 70% final payment when the goods are ready.

Warranty Question

How do you handle product failures?

First of all, our products are manufactured under a strict quality control system. And there is a strict inspection process before shipment. The rate of defective products and low. For defective batches, we will repair and resend them to you, or we can discuss a solution, including a re-recall, depending on the actual situation.

How long is your warranty?

1 year or 6 months warranty whichever comes first except the wearing and tearing parts.

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